Frequently Asked Questions (FAQ)

1. What is DealTrustTrends.com?
DealTrustTrends.com is an Indian dropshipping store that offers trending gadgets, home products, toys, and daily-use essentials at affordable prices — with fast delivery and real support. We focus on quality, trust, and empowering local women through employment.

2. How can I place an order?
Simply browse the product you want, click “Buy Now” or “Add to Cart,” and complete the checkout process using UPI, debit/credit card, or Cash on Delivery (COD), wherever available.

3. Do you deliver all over India?
Yes, we deliver to most pin codes across India. Remote or restricted areas may have delivery limitations, but we’ll notify you if there's an issue.

4. How long does delivery take?
Orders typically arrive within 4–9 business days, depending on your location. Tracking details are shared within 24–48 hours after dispatch.

5. Do you offer Cash on Delivery (COD)?
Yes, COD is available on most products. However, some high-value items may require prepaid payment or partial advance.

6. How can I track my order?
Once your order is shipped, you'll receive a tracking link on your WhatsApp/email. You can also contact our support team for tracking help.

7. What is your return policy?
We accept returns only if:

• The issue is reported within 5 days of delivery
  
  

• A proper unboxing video is provided
  
  

• The product is unused and in original packaging
  Check our Refund & Return Policy page for full details.
  
  

8. My product is damaged/defective. What should I do?
Contact us within 24 hours of receiving the product with an unboxing video clearly showing the issue. We'll replace or refund after verification.

9. Can I cancel my order?
You can cancel the order before it’s shipped. Once dispatched, cancellations aren't possible. For prepaid cancellations, refunds are processed within 1–2 business days.

10. How can I contact customer support?
You can reach us at:
Email: dealtrusttrends@gmail.com
Phone/WhatsApp: +91 96865 48116
Business Hours: Monday to Saturday, 10 AM to 6 PM

11. Are your products original and high-quality?
We source trending, quality-checked products. Every product goes through a selection and verification process before being listed. We avoid low-grade variants sold on other platforms.

12. Do you support bulk or reseller orders?
Yes, we welcome bulk inquiries. Contact us directly via WhatsApp or email for special pricing and logistics support.